Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Juniorlogs Service Desk
  1. Juniorlogs Service Desk
  2. Juniorlogs Service Desk

Juniorlogs Service Desk

Welcome! You can raise a Juniorlogs Service Desk request from the options provided.

  • Juniorlogs SMS support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Onboarding and Training

  • Report a bug

    Tell us the problems you're experiencing.

  • Suggest a new feature

    Let us know your idea for a new feature.

  • Suggest improvement

    See a place where we can do better? We're all ears.

  • Other questions

    Don't see what you're looking for? Select this option and we'll help you out.

Powered by Jira Service Management
{"xsrfToken":"af5ff2ecf9f5cb3a457e18921fff6d83d12f0cae_lout","branding":{"id":"2","key":"jlserdesk","name":"Juniorlogs Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de8500","headerLinkHoverBGColor":"#de8500","headerBadgeColor":"#de8500"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/414e0159-5664-4e43-a767-41ff4853fa40/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYzc2NWEwNy03ZmQ3LTRjNGQtYjBkYy1kMWZiNWYyOWNhMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxNGUwMTU5LTU2NjQtNGU0My1hNzY3LTQxZmY0ODUzZmE0MCI6WyJyZWFkIl19LCJleHAiOjE3ODE0NDMyNjEsIm5iZiI6MTc4MTQ0MjY2MX0.rCEJKpN4XZzUe6fmBDaI7IkNkAfFP_b4cvpXFrHGhHY&client=bc765a07-7fd7-4c4d-b0dc-d1fb5f29ca20&mode=fit","logoId":"414e0159-5664-4e43-a767-41ff4853fa40","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Juniorlogs Help Center","sharedPortalName":"Juniorlogs Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the Juniorlogs Help Center","sharedPortalName":"Juniorlogs Service Desk","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"jlserdesk","projectId":10907,"serviceDeskId":2,"name":"Juniorlogs Service Desk","description":"<p>Welcome! You can raise a Juniorlogs Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"9","name":"Juniorlogs SMS support","descriptionHtml":"<p><a href=\"https://helpguide.juniorlogs.co.nz/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Helpguide</a></p>","callToAction":"Juniorlogs SMS support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10780,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10780","groups":[3],"key":""},{"id":"17","name":"Onboarding and Training","descriptionHtml":"","callToAction":"Onboarding and Training","introHtml":"","icon":10810,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10810","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10809,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10809","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10805,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10805","groups":[3],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10795,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10795","groups":[3],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10799,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10799","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10787,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10787","groups":[],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10796,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10796","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10801,"iconUrl":"https://maceit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Juniorlogs Portal Groups"}],"orderMapping":{"3":[9,17,14,15,16,12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JLSERDESK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYzc2NWEwNy03ZmQ3LTRjNGQtYjBkYy1kMWZiNWYyOWNhMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTA1MzAzMjEwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgxNDQzODYxLCJuYmYiOjE3ODE0NDI2NjEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.rGjDhsuvhDdAJTT9uQtvn1ENqLifAfM8itqdW5csK_Q","targetCollection":"upload-user-collection-1053032109","endpointUrl":"https://api.media.atlassian.com","clientId":"bc765a07-7fd7-4c4d-b0dc-d1fb5f29ca20","tokenDurationInMins":20}},"sharedPortal":{"name":"Juniorlogs Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=maceit","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"af5ff2ecf9f5cb3a457e18921fff6d83d12f0cae_lout","baseUrl":"https://maceit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://maceit.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bc765a07-7fd7-4c4d-b0dc-d1fb5f29ca20","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"84073d9d72e342a78dcf8c17b2a6150e","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://maceit.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}